Frequently Asked Questions
Hello! If you're here, you probably have some questions about the things we do on our channel. And that's okay! Box Breaking has been done in the Sports Card industry for years, and we brought it over to Pokemon!
Here is a list of some of the questions people have asked us in our time streaming, and hopefully, any questions you might have can be answered!
BreaksWhat is a "Break?"
-Breaking is a new way for people to buy cards! While there are several types of breaks that you will see on the channel, they will always consist of multiple people who have purchased their "spot" to be a part of the break! All participants will receive any foil cards they pull from their assigned "type," as well as an evenly distributed amount of bulk "commons, uncommons, non-holo rares" from the break.
In MOST cases, people will be assigned a "type". In Pokemon, card Types are determined by the color of the card. Blue = Water. Red= Fire. Black = Dark. Etc. If a card ever has multiple Types, we will refer to the 1st typing listed to the left side of the card.
Random Type breaks are ones where all participants pay the same price, and a randomly assigned a single type via the randomizer that we use on google sheets. For the duration of the break, you will have the same type.
Type Rotation breaks are similar to Random Type breaks, but are usually bigger. Because they're bigger, we give people the opportunity to have several different Types in the break depending on how many "laps" there are. When you see a Type Rotation break in store, read the description for more info on what it is!
Battles are when a group of people all receive the same amount and variety of booster packs, and use them for a battle against each other! One person at a time, we will open a bundle of boosters, and calculate the total points they pulled in their bundle! Whoever ends up with the most points in their bundle by the end of the battle, will win the prize mentioned on that particular battle in the store!
We have a point system in place for our battles, which can be found in the description of the item in the store, as well as within our Twitch chat!
United States- FREE!
International- Pricing will vary depending on the weight of your package, as well as which country you live in. You can reduce the weight of your package by opting to receive "no bulk." This will lead to a lower shipping cost.
If your package is First Class International, we will cover the first $4 of shipping costs. If it is a Priority International package, we will cover the first $8 of shipping costs.
Whatever the cost ends up being, it is understood that International customers will be contacted via email by us once their package had been prepared on one of our shipping days. They will receive a quote, along with a link to pay for shipping. ONCE PAID, we will send out the package.
IF 90 DAYS PASS after the last order was placed, and a package has not been paid for, the International customer will forfeit the contents of the package.
All holos and above will be sleeved, and high value will be toploaded. Break contents will also be packaged and labeled in individual bundles, on a "per break" basis. This is to avoid confusion, and to help you better keep track of which breaks your cards belong to.
Breaks will be shipped out EVERY TWO WEEKS! If you would like your item shipped sooner, you have the option of paying $5 to have your item shipped outside of our regular shipping schedule.
In most cases, bulk from breaks is evenly distributed to its participants. The only times this won't happen, would be in a break like a Battle, where participants are purchasing boosters packs of their own to keep.
Code cards for Pokemon will always be e-mailed to your address on file the following day after a break has been filled and opened. As a courtesy, we also physically ship the code cards to customers in the U.S. This is not a option for international customers.
If you do not want your codes psychically shipped to you, just let us know! We'd be more than happy to dispose of them for you.
When purchasing a Code Card spot, you are purchasing ONLY CODES. You will NOT be receiving bulk from the break.
Pre-Order breaks will be listed in the store several weeks before a product is released. We cannot and will not open breaks for a particular set until its official release date. If you are unsure of a set's official release date, it will be displayed in the Pre-Order break title, as well as the description.
Payment / Refunds
For your safety, as well as our own, we are currently only accepting PayPal payments from logged in PayPal accounts.
This will ensure that we never see your credit card information, and that your payment will also be encrypted and protected in the case of a data breach.
This also protects us from people trying to commit any sort of credit card fraud.
It shouldn't take more than a minute to create a paypal account and link the card that you'd like to use if you don't already have one.
Thank you so much for understanding.
We have absolutely no problem refunding you for your purchase, as long as the refund is done BEFORE the break is opened.
Once a break has been opened, we can no longer refund the money involved, as we can no longer return it to our distributor due to damage.
This refund policy applies just the same as any hobby shop or retail store would be unable to accept a return once product has been opened.
-When are breaks loaded into the store?
There is no regular schedule we follow to load breaks, BUT, we do let you know that the store has been loaded in both Twitter AND Discord. :)
-Do you allow trades?
Yes! We allow participants to try and trade types for a couple of minutes at the start of each break. As far as trading cards, we prefer that you trade with people within your break. IF you'd like to make a trade across breaks from the same day, please be organized in know which card is coming from which break. Mario isn't the brightest and things like this hurt his brain.
-Do you Break Japanese Cards?
Not as much as English, but we do from time to time! :D
-Some Types that aren't represented in this break, got a hit. "Dragon/Fairy" Who gets those hits?
Whenever this happens, we will try our absolute best to evenly distribute these extra hits to the people in the break with the least amount of hits.
-Can I submit PSA Cards through TCGBreaker.com?
Unfortunately, Mario has chosen not to submit PSA cards for liability purposes, and because of unacceptably long wait times from PSA. Don't take it personal! He just doesn't want to mess up and lose your stuff!
-My break doesn't look like it's going to fill tonight. What happens now?
Don't fear! You will still keep your spots in the break. The break will just happen on whichever stream it happens to fill.
-Can I have some free codes?
Unfortunately, we do not give away free codes. But the viewers in our chat do it pretty regularly! Stick around in the chat if you want to snag some free goodies that someone else might want to give away.